FAQ
How do I place my order?
- Click on the product you want to buy.
- Click on “Add To Cart” option.
- You can add multiple product on the cart by opening different product and add it to the cart.
- After that click “Cart” on the menu bar.
- Scroll down and click “Proceed to checkout”.
- Fill all the billing detail and check Order detail (including total cost).
- Click on the “Order place” button below the form.
- Hence, you order is placed and you will get a confirmation email of your order detail.
- You can receive your order in Cash On Delivery(COD) method.
1. What products do you sell?
We offer a premium selection of smartwatches, stylish shirts, and skincare essentials—all in one place.
2. Do you offer cash on delivery (COD)?
Yes, we offer Cash on Delivery across Pakistan for your convenience.
3. How long does delivery take?
Orders are typically delivered within 3–5 working days. Delays may occur during high-demand periods or due to location.
4. Is there any shipping fee?
Shipping is free on orders over Rs. 3,000. For orders below this amount, standard shipping charges apply at checkout.
5. Can I return a product?
We accept returns only if the product is defective or damaged, within 7 days of delivery, and in original condition. See our Return Policy for details.
6. How do I initiate a return or refund?
Simply contact us at +92 314 5897775 with your order number and issue details. Our support team will assist you quickly.
7. Do the watches come with warranty?
Yes, our smartwatches come with a 7-day warranty for manufacturing defects.
8. Are the skincare products safe for all skin types?
Yes, our skincare items are formulated for general use, but we recommend doing a patch test first if you have sensitive skin.
9. How can I track my order?
You will receive a tracking link via SMS or WhatsApp once your order is shipped. You can also contact our support team for updates.
10. How can I contact customer service?
You can reach us 24/7 via WhatsApp or call at +92 314 5897775. We’re always here to help.